Training & Education

Effective and productive management is a critically important aspect of every well-run organization.  Top-level and middle-management personnel need to know and understand the principles of such skills as leadership, communication, and delegation of authority.  Management in the public sector is uniquely challenging because—unlike in the private sector where profit is the ultimate motive—a municipality’s main goal is to provide the “highest quality of public services at the lowest possible cost.” Understanding their environment and the culture of local government are critical components of public sector management that all effective managers must need to understand and apply every day.

The Meyner Center will provide half-day and whole-day sessions on management in the public sector.  During this session, we will review the principles of:

  • Leadership
  • Communication
  • Knowledge of subject matter
  • Vision of goals
  • Delegation of authority
  • Decision making
  • Passion

We will create a dialogue with attendees as to why it is so challenging to manage in the public sector.  We will discuss with attendees how important it is for all managers and middle managers to establish an effective team approach to their municipality or to their department.  We will review how important it is to establish the following core values that will guide them through their decisions:

  • Honesty
  • Ethics
  • Trust
  • Efficiency
  • Productivity
  • Accountability
  • Selflessness

Attendees will learn about how to deal with difficult employees, manage the constant rumor mill that runs through the public sector workplace, and create a productive and positive environment in your municipality or department.

Examples of training and education programs include:

Medical Marijuana Program (2017): The Center hosted a program for local government officials in February on “The Legalization of Marijuana and Its Effects on Municipalities.” John Hudak, deputy director of the Center for Effective Public Management at the Brookings Institution, Washington, DC, reviewed the history of marijuana in the United States. William Roark, an attorney, explained Pennsylvania’s new law and regulations and their impacts on municipalities. Josh Genderson, president and CEO of Holistic Industries, explained how marijuana is grown commercially where it is legal.

New Jersey Statewide Insurance Pool (2016): The Center provided several regional training programs for New Jersey local officials on various leadership and communication programs for the New Jersey Statewide Insurance Pool.

New Jersey Statewide Insurance Pool (2014): The Center provided ten regional training programs for New Jersey local officials on “Effective and Productive Decision-Making” for the New Jersey Statewide Insurance Pool.

Stormwater Program (2014): Together with T&M Associates, the Center conducted, in November, a training program on stormwater regulations in King of Prussia.

Newark, Delaware (2014): In June, the Center facilitated a one-day retreat of the city council of the City of Newark, Delaware.

Montgomery County Association of Township Officials (2014): In January, the Center developed and trained newly elected township officials for the Montgomery County Association of Township Officials.

Pottstown (2013): The Center provided training in customer service to borough employees.

Regional Management and Leadership Training (2013): The Center organized and conducted a program on management and leadership for about 120 municipal employees in the Lehigh Valley and suburban Philadelphia.

New Jersey Statewide Insurance Pool (2013): The Center organized and conducted three training programs on “Effective Customer Service” for Statewide Insurance municipal employees.

Bucks County (2013): The Center organized and conducted a training program on “Effective Customer Service” for municipal employees in Bucks County.

Pennsylvania Storm-Water Regulation Workshop (2011): The Center provided training for about 90 municipal officials on new storm-water regulations issued by the Commonwealth of Pennsylvania and how they will affect municipal government.

The principal presenter/organizer is Associate Director David Woglom. Before joining the Meyner Center in 2007, he was a municipal manager for 27 years in Pennsylvania. His last 20 years were as the borough manager in Quakertown, Pa., where he administered a municipality with a $20 million annual budget, seven department heads, and more than 125 full- and part-time employees. Woglom brings the same passion for teaching the principles of management as municipal management personnel need to bring to their positions.